What type of flooring do we sell?

  • Huge variety of Ceramic tiles, Porcelain tiles, Glass tiles and decorative tiles.
  • TimberTop – Prefinished engineered floating timber flooring.
  • Laminate Flooring 8mm & 12mm.

Will the flooring always look the same?

Please remember that images of product displayed on electronic devices may vary from the actual product, thus it is essential that you view these in person before final selection.

What is a floating floor?

It is a timber floorboard or panel that is not fixed to the sub floor in any way. The flooring is either glued or locked together, but not down to the floor. The flooring is laid on a 2mm foam underlay.

What holds the floor down?

Any floating floor will sit flat as long as the sub floor is flat and in solid condition.

Skirting, beading and trims to adjoin other floor coverings both cover expansion gaps and hold down the perimeters of floating floors.

What can it be laid over?

Floating floors can be laid over any dry, solid, flat sub floor, including concrete slab, particleboard, tiles, vinyl or old floorboards.

Tolerance for a “flat” sub floor is plus or minus 3mm over three lineal metres. If the floor was “out” of tolerance, levelling or grinding would be required. Keep in mind the mentioned tolerance is the Australian standard for new concrete slabs. Many slabs will require some degree of subfloor preparation.

It cannot be laid directly over floor joists!

“I’ve heard that floating floors can lift up and buckle, why?”

Excessive moisture and water is the enemy of a timber or laminate floating floor – you must not lay these floors in wet areas. Bathrooms are out, as are laundries and toilets; kitchens are fine as there is only the occasional spillage.

If someone has a horror story about timber flooring lifting, it is usually because that floor was either not installed correctly or it was laid in an area not recommended.

“The board looks pretty thin, how many times can you sand it?”

It is impossible to answer exactly how many times a floor can be sanded back, it does depend on how well a consumer treats their floor.

Average scenario would be after four to six years of wear and tear, the floor would need a sand and re coat. The top wear layer in the TimberTop range is 3.5mm, so the first time you have your floor sanded you would be taking off the coating, and between .5 to 1mm of timber, depending on the condition of the floor. Three coats of the chosen finish would then be applied.

After the initial re surfacing any ongoing maintenance would be just the removal and re application of coating. You would not be taking any more wear layer or “life” off the floor, unless deep scratching or denting has damaged the floor.

The above scenario is assuming that the consumer is going to take some care of the floor. You should always have a mat both outside and inside any exterior access and have a felt pad or rubber stoppers on chair and table legs. Cleaning the floor on a regular basis would greatly prolong the life of your floor.

How long does it take to install?

It depends on the size of the team laying the floor.

If you have an installer working alone, he would be able to lay between 25 – 30m² per day of glue together flooring, and 35 – 40m² per day of lock together.

When estimating how long a floor will take to install, always under commit and over deliver!

Always take into consideration the ease or complexity of the job. How many doorways do we have to under cut and trim off? Are there small hallways and a pokey kitchen or is it a big square room? If a client wants to know accurately how long it will take so they can plan their family around the installation, ring the installer from site and discuss it with them.

Why would I use a floating timber instead of traditional tongue and groove?

Floating floors were born due to the complexity and inadequacies of traditional flooring, in particular in relation to installing over a concrete slab – which is approximately what 90% of new dwellings are built on.

Firstly T & G flooring has to be acclimatised on site for up to four weeks. This in itself is sometimes just not possible. The flooring is nailed to floor joists or battens very early in construction; it is walked and worked on for the entire fit out period. It can also be exposed to weather in some applications. When it is time to coat the floor, the sander has to cut back sometimes up to 2-3mm just to get the floor flat and clean enough to apply a coat. This takes life off the floor before the consumer even walks on it for the first time.

If a consumer wanted to install T & G over a concrete slab there are two methods of laying:

  1. Directly adhere the flooring to the slab.
  2. Nail timber battens to the slab and then nail the flooring to them.

Both of these options have dangers.

When adhering any porous material to a concrete slab it is critical that the slab be “dry”.

If it is not below the correct moisture level, the timber will absorb the excess moisture and lift off the floor. Another factor against this application is the inability to have cross flow ventilation. Tongue and groove’s history is that it is nailed to floor joists which are sitting high above soil level. On either side of a home built this way will be weep holes or even vents, which allows air flow under the home and stops moisture build up around the timber floor.

In an application where there is no air flow, the floor simply absorbs moisture and either lifts or eventually rots.

The same applies for the batten application, as well as greatly increasing the overall height (minimum 25mm) of the new floor. This will create dangerous tripping points when adjoining other floor coverings.

A floating timber or laminate floor does not have a lengthy acclimatisation period; it is not glued or nailed down to the sub floor. It has a layer of black plastic applied over a concrete slab to stop moisture ingress. The three-ply engineered construction in the TimberTop range (refer to sample) does not allow the floor to excessively expand or contract.

When the floor is laid it is usually the same or similar height as other floor coverings.

Does the floor scratch?

Yes, any natural timber floor will scratch. It is classed as a hard floor covering, but will dent if something is dropped on it, and scratch if a stone is caught in a shoe or if a chair is dragged across it. You need to take care of your floor for it to last. If a client does not want a floor that scratches then timber flooring is not for them.

How do you clean the floor?

Please view our Timber and Laminate Care and Tile Care pages.