Surfaces By Hynes has a dedicated team working with the building industry to streamline the process of selecting the best hard flooring options for homes.
Michael Hynes began his flooring education 30 years ago working in the warehouse, under the supervision of his father Terry, and long-term Warehouse Manager Leo Thomas.
From driving forklifts, wrapping pallets and sweeping the debris from the warehouse floor Michael’s passion for doing things ‘better’ was born. Michael learnt and progressed through every department of the business, leaving him with knowledge that only comes from years on the job.
Time spent with our builders inspired Michael to develop new and innovative ways to display flooring products in an efficient, sleek and user-friendly manner. Display libraries are currently what builders use to help their home owners select their flooring every day.
Distribution and logistics are also very high on Michael’s radar. He will not take shortcuts, and will drive his team to exceed all delivery expectations every day.
Michael and his team work incredibly hard to offer a hassle free, price competitive solution to all of your tile and timber flooring needs.
With more than 50 years’ industry experience, and loyalty to match, there is no other supplier that can compare.
Since joining the business in 1988, Michael’s passion and innovation continues to blossom. With exciting new products being launched, our team’s enthusiasm continues to grow.
The building industry today is a different animal than it was 30 years ago. With progressive vision and creativity Michael has been instrumental in supporting and partnering our builders, giving them the products and confidence to surge towards a very exciting future.
We are a fantastic team. We are passionate, we care, and we are the best at what we do.
Brett is an entrepreneurial hands-on operational and financial senior executive with over 25 years’ commercial experience and a passion and talent for building and growing businesses. Brett has a strong track record in developing and leading high-performing teams, developing and executing strategies, maintaining accountability, and developing strong relationships with internal and external stakeholders.
Brett commenced his professional career as a chartered accountant for 8½ years, including working with Arthur Andersen in the early 1990s. He then co-founded a technology business in the early 2000s, which he helped take from having an idea, patenting it, through development and into global commercialisation, including listing the company on the ASX. He was then the consulting General Manager and CEO for an international furniture solutions business.
In June 2016, Brett commenced with Surfaces By Hynes as a consulting interim-CEO, and then became the full-time CEO in November 2016 to work closely with the senior management team and the rest of the organisation to take it through the next growth phase.
Our finance department is headed up by Financial Controller Janine Rademeyer and has a dedicated team that has years of experience in Accounts Receivables, Accounts Payable and Inventory. Whether you have a query on something payable to us, payable to you, a credit request or anything else financial, nothing is too hard for our team to deal with in an open and professional manner.
Our dedicated sales team has decades of experience and follows the philosophy that no request is too much. Led by Sales Manager Marc Reid, the sales team has energy and knowledge to handle any of your sales needs. Our customer focus makes us unique.
Our purchasing team is headed up by interim Purchasing Manager Leo Thomas, who has decades of industry experience. Whether it be purchasing from overseas or local suppliers or handling the logistics of bringing product into the country, our team is focused on ensuring we get the right products, at the right time, at the best price. We will leave no stone unturned should any problems arise in securing product for our valued customers.
Hynes has an exceptional Customer Support Department. Managed by Sandy Peace, our team prides itself on offering an exceptional experience to all customers at all times. It is our philosophy to accept responsibility, continue to learn and develop, and implement resolutions – this is the Hynes way.
Installation Manager Trevor Harris has a wealth of industry experience which facilitates a trouble-free “order to delivery” process, for all our building partners. Experienced staff, excellent communication, and process driven systems allow our installation department to deliver our “supply and lay” service with speed and efficiency.
Our Warranty department is headed up by Warranty Manager Colin Gow. We offer an Inspection Service to assess and help overcome any issues that may occur on-site before handover or even after, should they arise. Our highly-trained team offers expert advice and support to our builders and their home-owner customers to overcome any problems they are faced with. Inspections, repairs, maintenance, and insurance quotes are all a part of the warranty service. No problem is too big or small.
Delivering 15,000 plus house lots of tiles and timber / laminate flooring per year means we need to be on the ball. Our team in the Warehouse headed up by Kevin Bamford take huge pride in their work, and go above and beyond so that the builder comes back time and time again. Regular stock takes and housekeeping ensure supply integrity. Quality control checks during receipt and despatch ensure we meet our commitment to quality and delivery every time. Our transport structure accommodates all requirements, and where possible, our philosophy is anywhere at anytime.